Software giant Oracle is upgrading its artificial intelligence-powered clinical agent to help clinicians document faster, streamline professional fee coding and surface relevant patient context.
With Oracle Health's clinical AI agent, health systems can now deploy AI-assisted workflows for professional fee coding, with workflows reviewed and confirmed by clinicians before submission. This capability will help reduce manual review, reduce rework from inaccuracies or incomplete information and improve coding consistency across organizations, the company said in a press release.
AI-powered chart review is another new capability, as AI-assisted workflows will surface relevant clinical context across electronic health records (EHRs) and summarize patient information. Moreover, clinicians can now dictate directly into any text field with the AI agent transcribing speech in real time.
The company expanded AI-assisted documentation with clinician-controlled dictation, allowing clinicians to dictate directly into any text field while the AI agent transcribes speech in real time for quick review, editing and finalization.
The AI solution, first launched in 2024, has saved physicians more than 400,000 hours across the U.S. since its inception, the company says. The AI agents work together as a system and use semantic reasoning to understand clinical meaning, share context across workflows and collaborate in near real time to support intelligent automation while keeping clinicians in control, executives said.
“Care teams can’t afford to spend hours on documentation and administrative tasks,” said Seema Verma, Oracle Health and Life Sciences executive vice president and general manager, in a statement. “With our expanding portfolio of AI capabilities embedded directly into clinical and revenue cycle workflows, we’re helping healthcare organizations operate more efficiently while enabling clinicians to stay focused on delivering high-quality care.”
The company says the new capabilities build on a February update to the solution that enables automated order creation in clinical workflows.
Last week, the company also debuted a revamped patient platform with an AI assistant able to explain medical records and aid in appointment scheduling.
Moreover, the solution allows patients to ask questions directly within the portal and receive clear explanations of diagnoses, test results and treatment options.